Next Day Delivery
Next day delivery means the next working day. No deliveries are dispatched at the weekend (Saturday and Sunday) or on public/bank holidays.
ROYAL MAIL 24:
The daily cut-off for next day delivery is 15:00 GMT/UK time. Any orders placed after this time will be dispatched the following working day.
- Tracked to delivery point
- Photo on delivery
- SMS or email notifications to recipients*
- Next working day delivery aim (not guaranteed)
ROYAL MAIL 48:
The daily cut-off for 48-hour delivery is 15:00 GMT/UK time. Any orders placed after this time will be dispatched the following working day.
- Tracked to delivery point
- Photo on delivery
- SMS or email notifications to recipients*
- Aims to deliver within two to three working days
We are not liable for any delay in the delivery of your order once your package has been handed over to the delivery provider and/or courier. These are circumstances beyond our control. If you have any queries or concerns regarding your order, please do not hesitate to contact us — we will do our very best to help.
Please note that deliveries to the Isle of Man, Channel Islands, Shetland Isles, Isles of Scilly, and other qualifying destinations may take longer than deliveries to mainland United Kingdom. Some orders may also be subject to customs checks in certain destinations, and any associated fees will be the customer’s responsibility.
If an order is returned to us as ‘return to sender’ or ‘undelivered’, the postage cost for reshipping will be the customer’s responsibility. Jasper Cacao will provide a payment link. Once the original shipment is returned to us, we will resend it. If the shipment is returned again (a second time), the customer will need to place a new order. No refunds will be issued for the original product.
International Delivery
International deliveries can take approximately 10–14 working days. However, we cannot guarantee delivery dates as they are subject to customs clearance in the destination country. It is the customer’s responsibility to pay any taxes or customs charges that may be incurred once the items arrive in your country.
Please note, we can deliver to most countries. If your country does not appear in the list at checkout, please email us at orders@jaspercacao.com to enquire about shipping costs.
