Returns & Refunds

Everything you need to know

If you would like to return your product please email us at and let us know in as much detail as possible the reasoning behind your return request.

In order to receive a full refund (or replacement), you must return the product to us.

Office Address & Returns
The Jasper Cacao Project LTD
Fast Track House
TS17 6PT

The Jasper Cacao Project does not offer returns or refunds of opened packages.

Please contact us if you are unsatisfied in any way and we will do our best to help.